It began informally. Tech-savvy doctors would offer to Skype their patients for a quick check-up.

But today video visits have become an integral part of the patient experience. And their usage is set to double in the next five years, according to a recent survey from Forbes.

The technical maturity of video-conferencing solutions and the spread of hi-speed internet networks have fuelled the growth.

Most importantly of all, video visits bring real benefits to patient and provider alike. It’s the
win win equation that’s the key to the adoption of new technologies.

The advantages of video visits

The clearest benefit of video visits is time-saving.

Some patients may be incapacitated from travelling to a consultation, but many patients today simply prefer not to travel: it’s a question of cost, time pressure and convenience.

If doctors have to travel it’s expensive in money terms and just as importantly valuable resources become quickly saturated.

Video consultations solve both problems in one go.

Which services are appropriate for video visits?

It’s unusual for a medical intervention to be managed remotely from start to finish: typically clinics combine video visits with physical meetings.

The precise sequence depends on many factors: the condition being treated, the travel distances involved and the profile of the patient population.


Video visits can be placed prior to a physical examination. Administrative questions surrounding triage can be dealt with in a video call.

Some conditions also lend themselves to a first remote diagnosis: dermatology, dentistry or aesthetic medicine for example.


Full consultations can take place remotely too. Video visits are often used in situations where a patient has a minor ailment and requires a doctor’s prescription to receive medication. Video visits are popular too in the fields of psychology and psychiatry.


Video visits come into their own again after a physical consultation or surgical intervention, where the patient’s condition has to be monitored. It’s an excellent tool too, for being present went it comes to sharing test results or medical reports.

Video visits and tuOtempO

The tuOtempO Video module enables you to integrate video visits into your workflow, so you can plan video visits just like any other type of appointment:

  • Patients can book online video visits
  • Patients can pay online video visits
  • A normal visit can be converted into a video visit (for example, in the case of sudden unavailability), directly from any computer, smartphone or tablet

This video visit functionality is integrated with your existing hospital information system and patient database, eliminating double data entry.

Two steps for quick and easy access

When a video consultation is booked, a session is automatically reserved on the video platform of your choice. An email, SMS and/or push notification is sent to both doctor and patient. Reminders can also be added to Google Calendar.

  1. The doctor opens the online meeting room using a link contained in his email or text notification. Once he has done so, the patient receives a link to click on and join the meeting.
  2. The tuOtempO Video module is compatible with many video conferencing platforms. For stability and session quality we recommend Zoom, which is HIPAA compliant. Zoom is compatible with all Windows devices, Mac, Linux, Chrome OS, IOS and Android.