How have others got on? It’s a natural question we ask when looking for a service provider who we can trust. So it is no surprise that patient reviews and ratings are among the most well-read sections of hospital and clinic websites.
In a recent report on Italian national television RAI, tuOtempO client Centro Medico Santagostino explained why asking for patient feedback is not just good practice - it's also good for business.
Are you overwhelmed by performance statistics that tell you little about patients’ real concerns? If so, you may be able to learn a thing or two from soap powder giants Procter & Gamble.
The positive feedback from pioneering centres is causing a sea change in professional opinion.
Are your patients lying dormant in your database? Without automated patient mailing workflows set up, you're missing out on opportunities to nurture and engage your patients.
Nowadays consumers can review almost anything on the internet: books, smartphones, hotels, restaurants. Recent studies show that 90% of online shoppers read reviews online and that over 80% of internet users say they are influenced by these reviews.
It’s easy to make serious marketing mistakes when designing a health center website. Many practitioners and health professionals seek to project their desire for growth and development by focusing on having an aesthetically pleasing site or by trying to look bigger than they are.
Health centers are now investing heavily in online patient portals as market pressure forces them to focus on improving the patient experience, a new benchmark study has revealed.