The tuOtempO software for medical appointment reminders sends messages, alerts and notices via voice message or sms to patients of a medical practice, hospital or clinic.
tuOtempO Memo helps any patient with a mobile phone to remember their medical appointments by sending, automatically and according to the configurable notice time of your choice, an SMS text reminder to your patient's mobile number.
Patients with a landline phone number can receive the reminder message in the form of automated (and customizable) call, repeated at regular intervals until the patient answers the call.
The reminder system software allows patients to cancel or confirm the appointment both by SMS text message or by voice message. The software allows docotrs to receive via sms or email their next day appointment list and schedule.
Finally, it's possible to schedule sms or voice callback messages, reminding patients to schedule their follow-up or annual check-up appointments or for patients that need to be regularly seen by their doctors.
About 10% of medical visits are lost because patients forget to showup or cancel the appointment. It has been proved that SMS reminders or voice reminder messages reduce by up to 50% the percentage of no-shows for medical appointments.
Thanks to tuOtempO, it is possible communicate via SMS to patients about disease awareness, disease prevention, new procedures, new services, opening hours or any other communication relating to their health service provision.
Appointment Management Software
Appointment management software-as-a-service gives you a complete view of patients and doctors, so you can improve your service management.
Do your patients forget to confirm or cancel? With tuOtempO MEMO your patients can confirm or cancel an appointment by SMS or by calling an automated telephone reservation system. It is simple and immediate.
Do you have elderly patients, or patients who don’t have a mobile phone? To patients who don’t have mobile phones or email, you can send a simple voice message to a fixed telphone number with all the information about their appointment.
Concatenated SMS messages
Are the standard 160 characters of an SMS insufficient? With tuotempo, you can send messages to patients up to 600 characters long in a single SMS mailshot.
Would you like to communicate about a promotional offer, the opening of a new service or about a preventative campaign? Send an SMS and/or email simultaneously to all your patients or to a selected group of them, and then analyse the campaign statistics.
User satisfaction surveys
Would you like to know if your patients are satisfied with their doctor? Would you like to know what your most valued services are? tuOtempO SURVEY sends a brief questionnaire via SMS or phone call and collects the data from which you can then take decisions.
Would you like to use MEMO and continue using your practice management sofware or your hospital information system? tuOtempO SINCRO can securely and anonymously read just the information that’s necessary for sending messages.
Would you like to use MEMO but don’t have an electronic agenda? Use tuOtempO AGENDA and you can setup and use MEMO immediately.