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Interactive Communication with Patients
 
 

Services for Patients

Automatically sends:

REMINDERS

  • Appointment reminder
  • Check-up reminder

NOTICES

  • Delay notice
  • Doctor cancellation notice
  • Holiday closure notice and emergency phone numbers

COURTESY MESSAGES

  • Test result availability

Services for Doctors

Keeps Doctors updated with:

REMINDERS

  • Appointment reminders
  • On-site or
    off-site visit reminder

NOTICES

  • Client cancellation notification

WEB AGENDA

  • See appointments online on your computer or mobile phone
  • Next day’s agenda by SMS

Services for Operators

Facilitates appointment management with:

NOTICES

  • Client cancellation notification

WEB AGENDA

  • View communication status table (received, confirmed,
    cancellations, replies, etc)
  • Read patients’ replies to your messages

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Patient Relationship Management

PRM (Patient relationship management) introduces the principles of CRM to the world of healthcare. PRM is a commitment to understanding patients as individuals and then communicating relevant information to them and their caregivers using the medium they prefer. PRM is not a technology but rather a vision realized through technology.

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