If you want patients to adopt your online portal, then focus on simple design. This is the main conclusion of an in-depth study by researchers from four American Universities.
Social media play an increasingly important role in the choice of a healthcare provider. Use these benchmarks to ensure your clinic or hospital is keeping up with the pace.
When a patient searches for a clinic or hospital using Google, a map showing a list of local providers is almost always the first result that appears on the page. So making sure your center stands out on that list is an essential part of a successful online marketing strategy.
Now it’s easier than ever before for your patients to tell you how you’re doing.
You catch a plane, you download the app. You book a hotel, you download the app. You go to the cinema, you download the app. You fall ill, you call the doctor. “Please hold the line while we try to connect you…”
If you use a patient CRM you can set-up automated communication with your patients via Email, SMS, Push or automated Call. But which should you choose in which situations? Each channel is appropriate in different circumstances, so a blended approach often works best.
It began informally. Tech-savvy doctors would offer to Skype their patients for a quick check-up. But today video visits have become an integral part of the patient experience. And their usage is set to double in the next five years, according to a recent survey from Forbes.
France has a major new medical appointment booking portal following the successful launch of Medelli, from Fortune 500 pharmaceuticals manufacturer MSD
How have others got on? It’s a natural question we ask when looking for a service provider who we can trust. So it is no surprise that patient reviews and ratings are among the most well-read sections of hospital and clinic websites.