tuOtempO MEMO provides you with an interactive communication platform to dialogue with your patients via email, SMS and voice message.
The only multichannel solution for secure patient communication
Interactive appointment reminders reduce time-wasting patient “no shows” by 50% and more. tuOtempO is the only turnkey solution that offers interactive reminders by email, SMS and synthetic telephone voice messaging – ensuring your messages will reach 100% of your patients.
Use tuOtempO memo too for all your communication needs : Satisfaction surveys, Information campaigns, Treatment monitoring…
Choose between 16 automatic messages
Would you like to automate the most frequent communications with your patients? You have messages for the most common circumstances (reservation, confirmation, modification, cancellation), each with a customizable text to be sent to patients via SMS, email or voice message.
Confirmation and cancellation
Do your patients forget to confirm or cancel? With tuOtempO MEMO your patients can confirm or cancel an appointment by SMS or by calling an automated telephone reservation system. It is simple and immediate.
An unexpected event, a meeting, an illness? With a single click you can inform all the absent doctor’s patients by SMS or telephone voice message.
Do you have elderly patients, or patients who don’t have a mobile phone? To patients who don’t have mobile phones or email, you can send a simple voice message to a fixed telphone number with all the information about their appointment.
Concatenated SMS messages
Are the standard 160 characters of an SMS insufficient? With tuotempo, you can send messages to patients up to 600 characters long in a single SMS mailshot.
Would you like to communicate about a promotional offer, the opening of a new service or about a preventative campaign? Send an SMS and/or email simultaneously to all your patients or to a selected group of them, and then analyse the campaign statistics.
User satisfaction surveys
Would you like to know if your patients are satisfied with their doctor? Would you like to know what your most valued services are? tuOtempO SURVEY sends a brief questionnaire via SMS or phone call and collects the data from which you can then take decisions.
Reports and statistics
Would you like to know the percentages of replies, of cancellations, of wrong numbers,? Do you want to control costs? Everything can be controlled at any moment. Read in real time the statistics of messages sent and received, or create a report according to your criteria.
Would you like to use MEMO but don’t have an electronic agenda? Use tuOtempO AGENDA and you can setup and use MEMO immediately.
Would you like to use MEMO and continue using your practice management sofware or your hospital information system? tuOtempO SINCRO can securely and anonymously read just the information that’s necessary for sending messages