To each one their tuOtempO

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Your tour in 8 stages

A healthcare CRM guides the patients of a clinic or group practice through a welcoming and listening experience.
Pick and combine the TUOTEMPO modules to create your ideal path. Let us show you one.

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LOOK HOW EASY IT IS TO SIMPLIFY LIFE FOR A TYPICAL PATIENT

She receives
a message

Emma receives news about a
dermatology prevention campaign
that reminds her of the importance
of an annual check-up.

Using the NEWS module, you can send newsletters, prevention campaigns and any communication that informs and involves your patients.

She books
an appointment

  • FROM HOME
  • FROM A PHARMACY
  • IN THE WAITING ROOM
  • VIA A CALL CENTER
Emma decides to follow the
advice and opens a link
that takes her to your
website booking page.
She inserts her preferences,
compares availabilities
and books a consultation.
Tell me more

Using the WEB module, you can allow patients, call centers, pharmacies and
referers to book appointments on your website.

Tell me more

She pays for
the service

Emma finds out that
by paying online
she gets a 5% discount
and she doesn’t need to go to the
checkout after the consultation.
She chooses to pay with her credit card.

Using the PAY module, you can receive online payment, offer discounts and automate check-in.

She receives
a Reminder

Two days before the appointment,
Emma receives an SMS reminder
that also allows her to confirm
or cancel via SMS. This way you are
sure she will show up on time.

Tell me more

Using the MEMO module, you can confirm or remind appointments and let patients cancel without having to telephone.

Tell me more

She avoids lines
with online check-in

Before the appointment,
Emma checks in online
without having to go
via reception.
The name of the specialist
and the consultation room
number is displayed.

With the CHECKIN module your patients can avoid the wait by checking in quickly online, on tablet, via kiosk at the entrance, directly on your site or via your smartphone app.

Optional

She decides to have
a video visit

If Emma is delayed or has a problem,
she can convert her visit
into a video consultation from home,
using her computer, smartphone
or tablet.

Using the VIDEO module you can decide which services can be carried out at a distance, leaving the patient to choose whether to visit your practice or have the consultation from their home or office, via PC, tablet or smartphone.

She accesses
her personal dossier

medical appointment software
The day after her examination,
Emma receives a text message
informing her that
the report is ready.
She visits your website
and by visiting her personal dossier
she can download the report.
If authorized, she can also consult
her appointments and results history.

Tell me more

Using the VIEW module, you can deliver your test results online in a secure and protected way regardless of the software that generates them (lab, image diagnostic or specialist)

Tell me more

She fills
the satisfaction survey

A few hours later,
Emma receives an SMS or an e-mail
asking for her opinion
about the treatment she received.
The patient opens the link
of the satisfaction survey
and replies to 5 simple questions,
happy to share
her enthusiasm.

Using the SURVEY module, you can control patient satisfaction levels. The results are anonymous but meaningfully classified: for example the reports let you compare satisfaction levels by booking channel or doctor.