Online booking for medical examinations and visits

Self-service online scheduling of medical or dental appointments is a tuOtempO service to allow the patient of medical practices and clinics to book their own appointments online. With tuOtempO, the online booking of medical appointments can be done via Internet, by PC or mobile, via SMS, with a phone keypad, or on a digital television. Appointment scheduling of the medical visits can be made accessible directly by patients at home, or delegated to pharmacy networks or dedicated call-center facilities. Online appointment booking of medical visits can be made accessible 24/7, including Saturday and Sunday, making it easier for patients and citizens to make an appointment and schedule their visits.

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MULTI-FACILITY APPOINTMENT BOOKING

Multi-location and multi-facility appointment scheduling are based on an information system that can communicate with the scheduling systems of various hospitals, clinics and polyclinics. tuOtempO specializes in the integration of different scheduling systems under the same platform, in order to provide real-time appointment call-center services for patients in the private as well as in the public sector. Tuotempo is able to show in real-time the timeslots availability status of the entire network of healthcare facilities served, thus helping patients find the first available doctor for a desired procedure.

Shows service list and waiting times

With tuOtempO WEB you can publish the list of your services together with a description for each, the names of the doctors and staff who carry them out and their respective waiting times, thereby saving receptionists and operators from answering hundreds of individual calls.

HOSPITAL APPOINTMENT SCHEDULING

Hospitals can offer their patients an alternative appointment booking channel to integrate with the traditional only-available-during-office-hours phone number. With tuOtempO hospitals can add to their own website a state-of-the-art self-service appointment booking module that patients can use to book medical appointments 24/7 or just during off-hours.

Increases customer loyalties and attracts new ones

tuOtempO WEB allows both existing and new patients to book appointments on your website all day, every day, and to view available appointments in their own time before they book.

ONLINE APPOINTMENT BOOKING

tuOtempO offers an online appointment scheduling service, specifically designed for healthcare. Appointment booking is optimized to make it easier for the patient to search medical procedures and services and it is connected in real time to the schedule of the doctors who provide them.

PRM Software Solutions

PRM benefits every healthcare provider. Learn more about PRM solutions for your specialty.

Reduce the number of phone calls to manage.

with tuOtempO WEB a significant proportion of your patients will elect to book their appointments online, thereby reducing the time that your operators and receptionists must otherwise spend on the telephone.

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Online Appointment Booking Service

The only multichannel solution

Computer

Mobile

Telephone

It's more than internet. Now the patient can book appointments via mobile, phone keyboard and digital television.

A solution for any size

Medical Practice

Clinics and Hospitals

Booking Portals, Insurance, Pharmacies, Call Center

Used in every medical speciality

dentist cardiologist pediatrician gastroenterologist
ophthalmologist dermatologist chiroprator orthopedist

20 features you need to know

Synchronise with your current agenda

Do you already use software to manage your appointments? tuOtempO WEB is the only application that synchronizes with your agenda in real time, inserting reservations in your existing software.

Rapid services search

Do you offer a large number of services? Your patients can type the first letters of the service they are looking for and then select from suggestions proposed by the software.

Personalised for your site

Do you want a unified graphic style for your site? Personalise the booking module with the colors, styles and search options of your choice.

Book from a Smartphone

Make appointments using your Smartphone! Adapt to your patients’ demands by offering an appointments booking module that’s been designed specifically for use with mobiles.

Reserve via SMS

With a simple SMS, all your patients can book an appointment. The system captures the requirements and sends a confirmation back to the patient, also via SMS.

Reserve using IPAD or touch screen

Would you like to enable reservations in a waiting room or foyer? tuotempo web touch is optimised for the creation of interactive kiosks using an IPAD and a secure wall fixing. Bookings can be made in a public area with ease of use and privacy guaranteed.

Book with a telephone keypad

Allow your patients to reserve appointments using the keypad of their fixed telephone, any time of the day, seven days a week. Recorded voice messages will guide them step by step through the reservation process.

Appointments guaranteed

Are you worried about patients that don’t show? tuOtempO checks the validity of the patient’s contact data by sending a password to their mobile phone. If the number does not exist or it is not theirs, they will not be able to make a reservation.

Límit the number of reservations

Are you worried that someone might abuse the service by filling out your agenda online? To avoid this, you can establish a maximum number of reservations per person.

Establish rules for reservations and cancellations

Would you like to establish when it is possible to reserve online? tuOtempO enables you to establish how much advance notice is required for reserving an appointment or cancelling one.

Synonyms

A catalogue of services using medical terminology is provided. Thanks to the management of synonyms in tuOtempO WEB, if a patient searches for a “Back scan”, they will find it, even if in your agenda it will be listed as “Osteoarticular ultrasound scan”.

Choose which services can be booked

Do you have some services which are too complicated for online booking? When a patient chooses such a service, they will see a message advising them to use traditional means to make a reservation. In this way you can offer the service while blocking reservation via the web.

Pre-requisites for appointments

Are some services only bookable if certain pre-requisites are fulfilled? tuOtempO WEB permits a description of the pre-requisites for each type of service (preliminary visit, special requirements, time lapse) which the patient has to read before proceeding with the reservation.

Confirmation and reminders via SMS and email

Your patients receive an SMS and/or a confirmation email when they make their reservation and a reminder before the appointment. The texts and the messages are totally customizable.

Multi-location portal

Are you part of a group of clinics or hospitals? Only tuOtempO WEB enables the patient to see in which centers a service is offered, compare waiting times and prices and to make a reservation. All in real time.